Privacy and Terms of Service

Privacy Policy

Effective Date: 03/25
Company Name: Painterman Custom Coatings
Email: paintermancustomcoatings@gmail.com

Painterman Custom Coatings (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our Shopify website selling custom painted AR-15 Magpul magazines (the “Site”).


1. Information We Collect

When you visit our Site, we may collect the following information:

Personal Information

Name

Billing/Shipping Address

Email Address

Phone Number

Payment Information

Order Information

Products purchased (including custom painted AR-15 magazines)

Order and shipping history

Customer service interactions

Device & Usage Information

IP address

Browser type

Device information

Cookies and tracking data

Pages visited and time spent on the Site


2. How We Use Your Information

We use your information to:

Process, fulfill, and deliver your orders

Send order confirmations, shipping updates, and customer service messages

Improve website performance, functionality, and customer experience

Provide marketing and re targeting (where legally allowed)

Prevent fraud and comply with legal obligations


3. Sharing Your Information

Painterman Custom Coatings does not sell or rent your personal information. We only share it with trusted third parties necessary to operate our Shopify store, including:

Shopify (ecommerce platform provider)

Payment processors (to process secure payments)

Shipping carriers (to deliver your order)

Marketing & analytics partners (for performance and advertising insights)

Legal authorities (when required to comply with laws)


4. Cookies & Tracking Technologies

Our Site uses cookies to:

Improve browsing and checkout performance

Analyze traffic and user behavior

Deliver relevant firearm-accessory-related ads

Remember your preferences and cart items

You may disable cookies in your browser settings; doing so may affect website functionality.


5. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders

Maintain customer records

Meet legal and tax requirements


6. Your Rights

Depending on your location, you may have the right to:

Request access to your personal information

Correct inaccurate information

Request deletion of your data

Opt out of targeted advertising

Request a copy of your stored data

To submit a request, contact us at paintermancustomcoatings@gmail.com.


7. Security

We follow industry-standard practices to secure your data. While no online system is 100% secure, Shopify provides encrypted transactions and secure data handling.


8. Third-Party Services

Our Site may link to or integrate with third-party services (e.g., payment processors, firearm accessory websites). We are not responsible for their privacy practices.


9. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted with a revised effective date.


10. Contact Us

For privacy-related questions, contact:

Painterman Custom Coatings
Email: paintermancustomcoatings@gmail.com


Terms of Service

Effective Date: 03/25
Company Name: Painterman Custom Coatings
Email: paintermancustomcoatings@gmail.com

Please read these Terms of Service (“Terms”) before using our Shopify website (the “Site”) or purchasing our custom painted AR-15 Magpul magazines (“Products”). By using the Site, you agree to these Terms.


1. Online Store Terms

By using our Site, you confirm that:

You are at least 18 years old (or of legal age in your jurisdiction).

You are legally permitted to purchase firearm-related accessories in your area.

You may not use our Products for any illegal or unauthorized purpose.


2. General Conditions

We reserve the right to refuse service at any time.
Your non–credit card information may be transferred unencrypted across networks.
Payment details are always encrypted through Shopify’s secure systems.


3. Product Accuracy & Custom Work

Our custom painted AR-15 magazines are hand-painted and may show:

Variations in color, pattern, or finish

Slight differences from product photos

Natural variations in Magpul OEM production

We may correct pricing, typographical errors, or product information without notice.


4. Availability & Modifications

Painterman Custom Coatings may:

Limit the sale of Products

Change or discontinue Products at any time

Cancel or modify orders for any reason

If changes affect your order, we may contact you using the information you provided.


5. Pricing & Billing

Product prices can change without notice.
We reserve the right to refuse any order and may limit or cancel quantities purchased per person or household.

You agree to provide accurate billing and shipping information.


6. Shipping & Compliance

You are responsible for understanding and complying with all firearm and magazine laws in your location.

We do not ship to restricted states, localities, or jurisdictions where AR-15 magazines or standard-capacity magazines are prohibited.

Orders placed in violation of local laws may be canceled at our discretion.


7. Returns & Refunds

Because our magazines are custom painted, all sales are final, except in cases of:

Damage during shipping

Incorrect item received 

To report an issue, email: paintermancustomcoatings@gmail.com

Photos may be required for claims.


8. Third-Party Tools & Links

We may provide access to optional tools or third-party links.
You use these at your own risk, and we are not responsible for their content or practices.


9. User Reviews & Submissions

By submitting reviews, messages, or artwork ideas, you grant Painterman Custom Coatings permission to use them for marketing or promotional purposes unless otherwise agreed.


10. Prohibited Uses

You may not use our Site for:

Illegal firearm modification

Violating magazine capacity laws

Harmful, abusive, or malicious activity

Uploading malware or interfering with security systems

Violation may result in termination of your access.


11. Disclaimer of Warranties

Products are provided “as is” and “as available.”
We do not guarantee uninterrupted Site operation or error-free product descriptions.
Custom paint variations may occur.


12. Limitation of Liability

Painterman Custom Coatings is not responsible for:

Misuse of Products

Consequences of violating firearm laws

Indirect, incidental, or consequential damages

Loss of profit, data, or revenue

You assume all risks related to firearm accessory use.


13. Indemnification

You agree to indemnify and hold Painterman Custom Coatings harmless from claims arising from your violation of these Terms or use of our Products.


14. Severability

If any portion of these Terms is held unenforceable, the remainder remains valid.


15. Termination

We may terminate your access for violations or suspicious activity.
All obligations incurred before termination survive termination.


16. Governing Law

These Terms are governed by the laws of the United States and the state you reside in, without regard to conflict-of-law principles.


17. Changes to Terms

We may update or modify these Terms at any time. Continued use of the Site constitutes agreement to the updated Terms.


18. Contact Information

Questions about these Terms should be sent to:
Painterman Custom Coatings
Email: paintermancustomcoatings@gmail.com